This arrangement provides licensing for core Microsoft services across the organisation, including Microsoft 365, Windows, and associated security and cloud capabilities. Licensing is managed centrally, with periodic reviews and true-up processes to ensure alignment with staffing levels and service usage.

This procurement relates to the renewal of GreenSquareAccord's Microsoft Enterprise Agreement (EA), which underpins the delivery of core technology services across the organisation. The agreement will provide licensing for key Microsoft technologies that support both corporate functions and front line service delivery, including: • Microsoft 365 services (e.g. email, collaboration, and document management) • Windows Enterprise licensing • Security and identity services, including Microsoft Entra ID and endpoint security • Azure cloud services, where required to support infrastructure and application hosting The scope of the agreement includes: • Provision of user based and device based licensing to support all employees and relevant third parties • Flexibility to accommodate organisational changes through annual true up arrangements • Access to Software Assurance benefits, including upgrades and enhancements • Enablement of secure, modern ways of working, including remote and mobile access for staff delivering tenant facing services • Ongoing compliance with data protection, cybersecurity, and regulatory requirements