University Hospitals of Northamptonshire (“UHN”) wishes to commission full consultant led ENT services to ensure supply meets demand of our local population and that service users are offered free choice of provider that most suits their individual needs at the point of referral.  1.2 The Provider shall deliver a full Consultant-led ENT RTT Pathways service on behalf of UHN with patients being transferred to the provider via the IPT process, encompassing referral management, diagnostics, outpatients’ activity, elective and day case procedures, post operative follow up, discharge and RTT administration and clock management. The provider shall deliver UHN expectations of a high quality, integrated, safe and patient centred pathway.  The service is commissioned to improve access, eliminate long RTT waits and provide a resilient elective capacity whilst maintaining safety, quality and patient experience in line with NHS and GIRFT guidance.   The Provider will be fully accountable for RTT performance for all patients transferred or referred under this contract.   The service is commissioned by both Kettering General Hospital NHS Foundation Trust (“KGH”) and Northampton General Hospital NHS Trust (“NGH”) under the banner of UHN and is accountable and responsible to the Chief Operating Officer of UHN via the respective Head of Operations or their nominated deputy.