The London Borough of Waltham Forest is undertaking a Case Management System Review Programme to consider the future technology required to support services across: Adult Social Care; Children´s Social Care, including Youth Justice; Education, including SEND, Early Years and NCCIS; Commissioning and Brokerage activity associated with these services; and cross-service functions and capabilities that may support more than one of these areas. The review is considering both current and future service requirements, including relevant statutory requirements, opportunities to improve service delivery and user experience, interoperability between systems, use of data and emerging technology.