The existing provider has fully satisfied the original contract which was put in place at the time of Covid-19 and is expected to deliver the proposed contract to a sufficient standard (100%)

Since then, the pioneering model has evolved beyond Covid-19 to treat patients with heart failure, COPD, and acute respiratory infections.

The virtual hospital uses the latest technology to track the condition of a patient remotely. It can alert the hospital team if it is necessary to increase the level of care. This enables people to stay in the comfort of their own homes whilst saving valuable NHS bed space.

Notice of intent to Award Contract Direct Award Process C
"The West Herts Virtual Hospital (often called ""Hospital at Home"") was established on March 13, 2020. It was launched by WHTH in partnership with CLCH as the UK's first Covid-19 virtual hospital to prevent Watford General from being overwhelmed.

Since then, the pioneering model has evolved beyond Covid-19 to treat patients with heart failure, COPD, and acute respiratory infections.
"The service was established 13 March 2020 jointly between WHTH and CLCH.

CLCH are an existing provider of community services for the West Herts and wider Central East ICB area. They currently provide or jointly provide with WHTH:
- The West Herts Virtual Hospital, established March 2020
- the ICBs Adult Community Care service (since 2019)
- the ICBs Community Respiratory Service (since 2014).
- HCP - Proactice care service (since September 2025)

CLCH are also partners within the South and West Herts Health Care Partnership (HCP), a collaboration with local NHS bodies, councils, and charities to deliver seamless, joined-up care, reduce health inequalities, and improve the health outcomes of your specific geographic population.

With the current relationships within the HCP and the existing joint working relationship in other service delivery areas already established, since 2014 for Respiratory and 2020 for Virtual Hospital, we believe CLCH remains an ideal partner to continue to deliver the Virtual Hospital service.