The aim of the procurement is to cover the need for alternative transport by bus during deviations on the railways. The aim is that Flytoget ́s customers shall experience frictionless deviation management when this occurs.  Flytoget's handling of deviations shall be characterised by precision, trust and accommodation. There are therefore strict requirements for good attitudes and strong engagement in all links to the bus operator ́s organisation. Systematic follow-up and quality control are vital for Flytoget. The contract period is the year 2027 (one year), with an option for an extension for up to five (5) years, one (1) year at a time. The total maximum contract period is six (6) years.