This is a renewal of the maintenance contract for the maintenance of the 29 endoscopes used across Swansea Bay University Health Board.

This is a renewal of the maintenance contract for the 29 endoscopes used across Swansea Bay University Health Board. The original equipment manufacturer (OEM) is Karl Storz, and are essential in diagnosing, investigating and treating various conditions. The contract provides comprehensive cover for all devices, across the 12-month period. Karl Storz has provided maintenance for the endoscopes since they were purchased in 2022. Utilising the OEM for maintenance of equipment ensures that the required maintenance standards are met through using original parts and specialist support expertise, preserving patient care and reliability. Due to the complexity of the endoscopes, it is critical that they are maintained and repaired to a high standard, therefore, utilising a direct award via the NHS Supply Chain Framework reference 2021/S000-021535 to the OEM is the most suitable route.