Emergency Communications Operation

Deadline:30 Jul 2026, 09:00

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Tender information

East Midlands (England)

Leicestershire, Rutland and Northamptonshire

Type

Contract award

Procedure

Direct award without prior publication

Ref. number

CONT0540

Estimated value

£2,600,000

Duration

31/07/2026 - 30/07/2031

Cloud-based voice, contact centre and recording capability aligned to the Force's strategic direction.

The solution delivers a cloud-based voice, contact centre and recording capability aligned to the Force's strategic direction. It reduces reliance on ageing infrastructure, improves resilience, supports future requirements (including ESN and ICCS), and avoids further short-term expenditure on legacy systems.

Buyer

The Police and Crime Commissioner for Leicestershire

Contract award