The contract shall cover the Contracting Authority ́s need for adapted headsets for use at Operation centers. It shall be possible to deliver both wireless and wired headsets, compatible cables and plugs, as well as spare parts and accessories for the headsets. The contract shall also cover support, repairs and maintenance, as well as a warranty. The framework agreement does not cover headsets used for mobile telephones and PCs. The framework agreement does not cover headsets for switchboards, digital system telephones, or IP phones.