The Authority requires a fully managed Tribunal Clerking Service to support the effective delivery of in-person and hybrid tribunal hearings at court, hospital, community and other approved venues across England. The Supplier shall deliver an outcome-based service and shall be accountable for the recruitment, vetting, training, scheduling, deployment, supervision, management and performance of all Supplier Personnel. The Authority is not procuring temporary workers or individual personnel and shall not supervise, direct or control Supplier Personnel as workers. The required outcome is that accepted hearings receive a complete, reliable and appropriately assured clerking service so that the tribunal panel and participants can conduct the hearing effectively.