The objective of this procurement procedure is to conclude multiple Framework Contracts in cascade for the provision of unclassified administrative support services to be delivered from contractor’s premises (Lot 1) and classified administrative support services (entailing management of EU classified Information (EUCI)) to be delivered at EUSPA’s HQ and other offices (Lot 2)

Administrative support services (unclassified)

The general aim of the contract to be signed as a result of this procurement is to procure provision of unclassified administrative support services from contractor’s premises. The objective is to establish Framework Contracts in cascade with maximum 2 (two) Contractors that will ensure continuous availability of the services during contract implementation and the existence of a back-up solution. The framework service contracts will be implemented through specific contracts.

Security-related administrative support services to all EUSPA sites

The general aim of the contract to be signed as a result of this procurement is to procure provision of security- related classified administrative support services which are to be provided from EUSPA’s Headquarters (Prague/ Czech Republic) and EUSPA's sites (Saint-Germain-en-Laye/Paris/ France, Toulouse/ France, San Martín de la Vega, Spain Torrejón de Ardoz / Spain, Noordwijk / Netherlands). The objective is to establish Framework Contracts in cascade with maximum 2 (two) Contractors that will ensure continuous availability of the services during contract implementation and the existence of a back-up solution. The framework service contracts will be implemented through specific contracts.