King’s College Hospital NHS Foundation Trust is seeking to appoint a single supplier to provide a comprehensive, high-quality Interpretation and Translation Service across all Trust sites, including King´s College Hospital (Denmark Hill), Princess Royal University Hospital (PRUH), Orpington Hospital, Beckenham Beacon, Queen Mary´s Hospital Sidcup and associated community locations. The service is intended to support safe, equitable and patient-centred care by enabling effective communication between patients, carers, families and healthcare professionals. The scope includes the provision of face-to-face, telephone, video and interpreting services, together with British Sign Language (BSL) and other non-spoken language support services. The provider will also be required to deliver written translation services for clinical and non-clinical documents, accessible formats such as Braille and Easy Read, and a secure technology-enabled booking, reporting and management platform. The service must operate across a diverse patient population representing more than 80 languages and support both planned and urgent care pathways. The successful provider will be expected to deliver a responsive, scalable and innovative service model that complies with NHS information governance, safeguarding, accessibility and equality requirements, whilst incorporating appropriate human oversight for AI-enabled solutions. The Contracting Authority intends to award a single-provider contract to ensure consistent service delivery, quality assurance, governance, performance reporting and patient experience across the Trust.