Carmarthenshire County Council is establishing a Framework for the delivery of domiciliary support services, including community intake, community support, complex care, replacement care services for adults living in the community and community assessment service. The framework is intended to ensure the provision of high-quality, person-centred care that enables individuals to remain independent and safe at home. The Authority may, in accordance with the flexibility afforded under the Light Touch Regime (Section 9, PA23), undertake a refresh of this Framework at one or more intervals during the Framework Term. The Authority will publish a Tender Notice for each refresh event, clearly setting out the requirements, evaluation methodology and timeline. Suppliers admitted through the refresh shall be appointed on the same substantive terms as existing Framework Suppliers. The refresh may include, but shall not be limited to, varying the number, scope, extent and description of the Lots, Services and/or Pricing (as the case may be), together with the appointment of additional (new) Suppliers onto the Framework Agreement to maintain market access and continuity of service. – Lot nr.: 1 1A TTT West 1A TTT West Service 1. Community Intake Service (Short Term, Intake pathway to long term care and Right Sizing) Cost Model: All Inclusive Rate | 70 Hour Block per geographical area Service 2.1 Community Support Service (Older Adults/Phys Dis) Service 2.2 Community Support (Cognitive Impairment/Dementia) Stage 1 – Up 5 hours Stage 2 – Up to 10 hours Stage 3 – Stage 1 & Complex Care Cost Model: All Inclusive Rate | 40 Hour Starter Block per Geographical Area & Service Type | UKCHA Cost Matrix 1 Framework Provider Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality) – Lot nr.: 1B 1B TTT West 1B TTT West Service 1. Community Intake Service (Short Term, Intake pathway to long term care and Right Sizing) Cost Model: All Inclusive Rate | 70 Hour Block per geographical area Service 2.1 Community Support Service (Older Adults/Phys Dis) Service 2.2 Community Support (Cognitive Impairment/Dementia) Stage 1 – Up 5 hours Stage 2 – Up to 10 hours Stage 3 – Stage 1 & Complex Care Cost Model: All Inclusive Rate | 40 Hour Starter Block per Geographical Area & Service Type | UKCHA Cost Matrix 1 Framework Provider Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality) – Lot nr.: 1C 1C TTT East 1C TTT East Service 1. Community Intake Service (Short Term, Intake pathway to long term care and Right Sizing) Cost Model: All Inclusive Rate | 70 Hour Block per geographical area Service 2.1 Community Support Service (Older Adults/Phys Dis) Service 2.2 Community Support (Cognitive Impairment/Dementia) Stage 1 – Up 5 hours Stage 2 – Up to 10 hours Stage 3 – Stage 1 & Complex Care Cost Model: All Inclusive Rate | 40 Hour Starter Block per Geographical Area & Service Type | UKCHA Cost Matrix 1 Framework Provider Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality) – Lot nr.: 1D 1D TTT East 1D TTT East Service 1. Community Intake Service (Short Term, Intake pathway to long term care and Right Sizing) Cost Model: All Inclusive Rate | 70 Hour Block per geographical area Service 2.1 Community Support Service (Older Adults/Phys Dis) Service 2.2 Community Support (Cognitive Impairment/Dementia) Stage 1 – Up 5 hours Stage 2 – Up to 10 hours Stage 3 – Stage 1 & Complex Care Cost Model: All Inclusive Rate | 40 Hour Starter Block per Geographical Area & Service Type | UKCHA Cost Matrix 1 Framework Provider Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality) – Lot nr.: 1E 1E Amman 1E Amman Service 1. Community Intake Service (Short Term, Intake pathway to long term care and Right Sizing) Cost Model: All Inclusive Rate | 70 Hour Block per geographical area Service 2.1 Community Support Service (Older Adults/Phys Dis) Service 2.2 Community Support (Cognitive Impairment/Dementia) Stage 1 – Up 5 hours Stage 2 – Up to 10 hours Stage 3 – Stage 1 & Complex Care Cost Model: All Inclusive Rate | 40 Hour Starter Block per Geographical Area & Service Type | UKCHA Cost Matrix 2 Framework Providers Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality) – Lot nr.: 1F 1F Llanelli 1F Llanelli Service 1. Community Intake Service (Short Term, Intake pathway to long term care and Right Sizing) Cost Model: All Inclusive Rate | 70 Hour Block per geographical area Service 2.1 Community Support Service (Older Adults/Phys Dis) Service 2.2 Community Support (Cognitive Impairment/Dementia) Stage 1 – Up 5 hours Stage 2 – Up to 10 hours Stage 3 – Stage 1 & Complex Care Cost Model: All Inclusive Rate | 40 Hour Starter Block per Geographical Area & Service Type | UKCHA Cost Matrix 2 Framework Providers Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality) – Lot nr.: 1G 1G Gwendraeth 1G Gwendraeth Service 1. Community Intake Service (Short Term, Intake pathway to long term care and Right Sizing) Cost Model: All Inclusive Rate | 70 Hour Block per geographical area Service 2.1 Community Support Service (Older Adults/Phys Dis) Service 2.2 Community Support (Cognitive Impairment/Dementia) Stage 1 – Up 5 hours Stage 2 – Up to 10 hours Stage 3 – Stage 1 & Complex Care Cost Model: All Inclusive Rate | 40 Hour Starter Block per Geographical Area & Service Type | UKCHA Cost Matrix Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality) – Lot nr.: 2A 2A TTT West 2A TTT West Service 3. Complex Care- (Physical Health Needs, Advanced Dementia & Complex Behaviours) 14 visits + per week & Double Handed Calls Cost Model: Competitive Cost & Visit Rate | Paid by delivered Hours In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 70 (Quality) Price: 30 (Price) – Lot nr.: 2B 2B TTT West 2B TTT West Service 3. Complex Care (Physical Health Needs, Advanced Dementia & Complex Behaviours) 14 visits + per week & Double Handed Calls Cost Model: Competitive Cost & Visit Rate | Paid by delivered Hours In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 70 (Quality) Price: 30 (Price) – Lot nr.: 2C 2C TTT East 2C TTT East Service 3. Complex Care (Physical Health Needs, Advanced Dementia & Complex Behaviours) 14 visits + per week & Double Handed Calls Cost Model: Competitive Cost & Visit Rate | Paid by delivered Hours In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 70 (Quality) Price: 30 (Price) – Lot nr.: 2D 2D TTT East 2D TTT East Service 3. Complex Care (Physical Health Needs, Advanced Dementia & Complex Behaviours) 14 visits + per week & Double Handed Calls Cost Model: Competitive Cost & Visit Rate | Paid by delivered Hours In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Duration contract start date : 30/09/2027 11:00:00 PM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 70 (Quality) Price: 30 (Price) – Lot nr.: 2E 2E Amman 2E Amman Service 3. Complex Care (Physical Health Needs, Advanced Dementia & Complex Behaviours) 14 visits + per week & Double Handed Calls Cost Model: Competitive Cost & Visit Rate | Paid by delivered Hours In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order. The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 70 (Quality) Price: 30 (Price) – Lot nr.: 2F 2F Llanelli 2F Llanelli Service 3. Complex Care (Physical Health Needs, Advanced Dementia & Complex Behaviours) 14 visits + per week & Double Handed Calls Cost Model: Competitive Cost & Visit Rate | Paid by delivered Hours In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 70 (Quality) Price: 30 (Price) – Lot nr.: 2G 2G Gwendraeth 2G Gwendraeth Service 3. Complex Care (Physical Health Needs, Advanced Dementia & Complex Behaviours) 14 visits + per week & Double Handed Calls Cost Model: Competitive Cost & Visit Rate | Paid by delivered Hours in-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 70 (Quality) Price: 30 (Price) – Lot nr.: 3A 3A TTT West 3A TTT West Service 4. Replacement Care Block sessions per week delivered as per care plan. Replacement of Carer at Home Cost Model: Set Hourly Rate & Visit Cost | UKCHA Cost Matrix In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality) – Lot nr.: 3B 3B TTT West 3B TTT West Service 4. Replacement Care Block sessions per week delivered as per care plan. Replacement of Carer at Home Cost Model: Set Hourly Rate & Visit Cost | UKCHA Cost Matrix In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality) – Lot nr.: 3C 3C TTT East 3C TTT East Service 4. Replacement Care Block sessions per week delivered as per care plan. Replacement of Carer at Home Cost Model: Set Hourly Rate & Visit Cost | UKCHA Cost Matrix In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality) – Lot nr.: 3D 3D TTT East 3D TTT East Service 4. Replacement Care Block sessions per week delivered as per care plan. Replacement of Carer at Home Cost Model: Set Hourly Rate & Visit Cost | UKCHA Cost Matrix In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality) – Lot nr.: 3E 3E Amman 3E Amman Service 4. Replacement Care Block sessions per week delivered as per care plan. Replacement of Carer at Home Cost Model: Set Hourly Rate & Visit Cost | UKCHA Cost Matrix In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality) – Lot nr.: 3F 3F Llanelli 3F Llanelli Service 4. Replacement Care Block sessions per week delivered as per care plan. Replacement of Carer at Home Cost Model: Set Hourly Rate & Visit Cost | UKCHA Cost Matrix In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality) – Lot nr.: 3G 3G Gwendraeth 3G Gwendraeth Service 4. Replacement Care Block sessions per week delivered as per care plan. Replacement of Carer at Home Cost Model: Set Hourly Rate & Visit Cost | UKCHA Cost Matrix In-house Delivery & Framework Providers Unlimited number of Framework Providers. Work allocated to Providers in ranked order The estimated Lot values are indicative only. As the procurement introduces a revised geographical lotting structure, historic expenditure cannot be directly mapped to the new Lots. The values attributed to individual Lots have therefore been estimated for the purpose of this notice and should not be regarded as a guarantee of future expenditure. Actual demand and expenditure may vary between Lots during the Framework term. Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality) – Lot nr.: 4AB 4AB TTT West Service 5 Community Assessment Service (Short Term 2 Care Assessment Service) All Inclusive Rate 140 Hour Block per geographical area 1 Framework Provider The award of this Lot is subject to internal approval. The Council reserves the right not to award this Lot. Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality) – Lot nr.: 4CD 4CD TTT East 4CD TTT East Service 5 Community Assessment Service (Short Term 2 Care Assessment Service) All Inclusive Rate 140 Hour Block per geographical area 1 Framework Provider The award of this Lot is subject to internal approval. The Council reserves the right not to award this Lot. Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality) – Lot nr.: 4E 4E Amman 4E Amman Service 5 Community Assessment Service (Short Term 2 Care Assessment Service) All Inclusive Rate 140 Hour Block per geographical area 1 Framework Provider The award of this Lot is subject to internal approval. The Council reserves the right not to award this Lot. Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 09/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality) – Lot nr.: 4FG 4FG Llanelli and Gwendraeth 4FG Llanelli and Gwendraeth Service 5 Community Assessment Service (Short Term 2 Care Assessment Service) All Inclusive Rate 140 Hour Block per geographical area 1 Framework Provider The award of this Lot is subject to internal approval. The Council reserves the right not to award this Lot. Duration contract start date : 10/01/2027 12:00:00 AM Duration contract end date : 31/01/2031 11:59:59 PM Criteria definitions: Quality: 100 (Quality)