Lancaster University is looking to re-tender its Specialised Cleaning Services and aims to establish a framework with up to 3 - 5 suppliers on each lot. The purpose of this Framework Agreement is to ensure the University has a sustainable supply of contractors to meet workload demands and achieves best value for money. The Framework Agreement is split into the following lots: Lot 1 - Full Building Deep Cleaning Lot 2 - Emergency and Hazardous cleaning Lot 3 - Bulk en-suite bathroom pod deep cleaning Lot 4 - Bulk oven deep cleaning Lot 5 - Upholstery, curtains, mattresses and carpets Lot 6 - External Cleaning Lot 7 - Weekend and weekday cleaning and support Lot 8 - Ad hoc/general cleaning support A selection process will take place based on the responses to the Invitation to Participate document which includes the Procurement Specific Questionnaire (PSQ). Up to 8 suppliers will be shortlisted for each Lot and invited to tender. The tender evaluation will comprise a quantitative and qualitative assessment as part of the ITT (Invitation to Tender). – Lot nr.: 1 Full Building Deep Cleaning Full building deep clean to all accommodation is on an annual basis following students vacating. This is usually end of June / early July with completion required for arrivals end September / early October. Quick turnover of designated buildings is often required in early July to meet business demands. Accommodation is typically long corridors with shared kitchen and bathroom facilities broken down into flats or en-suite student bedrooms, and shared kitchens divided into flats. Duration contract start date : 01/02/2027 12:00:00 AM Duration contract end date : 31/01/2030 11:59:59 PM Criteria definitions: Cost: 60 (Pricing Schedule) Quality: 40 (Quality questions) – Lot nr.: 2 Emergency and Hazardous cleaning This could include but not limited to water ingress, flooding, fire or vomit removal. Contractor should arrive on site within 1 hour of a call out being received. Please note that most of the work will be out of hours, but a 24-hour call out applies as we have some academic buildings on site which remain open 24 hours per day. Duration contract start date : 01/02/2027 12:00:00 AM Duration contract end date : 31/01/2030 11:59:59 PM Criteria definitions: Cost: 60 (Pricing Schedule) Quality: 40 (Quality questions) – Lot nr.: 3 Bulk en-suite bathroom pod deep cleaning Bulk deep cleaning of bathroom pods within residences on campus typically takes place on an annual basis. It should be noted that these pods will not have received any routine cleaning throughout the year, but students are expected to leave their rooms in a clean and tidy condition. We have a total of 4217 en-suite bathroom pods on campus. Duration contract start date : 01/02/2027 12:00:00 AM Duration contract end date : 31/01/2030 11:59:59 PM Criteria definitions: Cost: 60 (Pricing Schedule) Quality: 40 (Quality questions) – Lot nr.: 4 Bulk oven deep cleaning Lancaster University has just over 1370 built in ovens that includes 2 shelves and grill pan. There are also 16 older type floor standing cookers consisting of bottom oven, separate top oven / grill and 4 ring hobs. Duration contract start date : 01/02/2027 12:00:00 AM Duration contract end date : 31/01/2030 11:59:59 PM Criteria definitions: Cost: 60 (Pricing Schedule) Quality: 40 (Quality questions) – Lot nr.: 5 Upholstery, curtains, mattresses and carpets Carpet, curtains and upholstery cleaning on campus takes place on a cyclical basis along with a reactive service as and when required. There is a cleaning program through July-September (PDA) as students depart, on average there are 350 mattress cleans, 300 carpet cleans, 200 chairs, 30 curtains through this PDA work. Academic spaces Carpet, curtain, sofa and chair cleaning can occur on a cyclical basis throughout our campus buildings including seminar rooms/Lecture Theatres/teaching spaces, large atriums, receptions and college bar/social spaces. Duration contract start date : 01/02/2027 12:00:00 AM Duration contract end date : 31/01/2030 11:59:59 PM Criteria definitions: Cost: 60 (Pricing Schedule) Quality: 40 (Quality questions) – Lot nr.: 6 External Cleaning External Cleaning is typically undertaken seasonally and primarily includes power washing, external signage cleaning, cleaning of barbeque units, glass canopy cleaning, chewing gum removal and facade cleaning. Duration contract start date : 01/02/2027 12:00:00 AM Duration contract end date : 31/01/2030 11:59:59 PM Criteria definitions: Cost: 60 (Pricing Schedule) Quality: 40 (Quality questions) – Lot nr.: 7 Weekend and weekday cleaning and support The university requires support to deliver its cleaning services in several venues around campus. This includes but is not limited to the Pre-school, Library, Sports Centre and College Bars. This work is typically in the evening or weekend, but support could be requested at all times of the day depending on contractor´s staff availability. Duration contract start date : 01/02/2027 12:00:00 AM Duration contract end date : 31/01/2030 11:59:59 PM Criteria definitions: Cost: 60 (Pricing Schedule) Quality: 40 (Quality questions) – Lot nr.: 8 Ad hoc/general cleaning support The university has a number of ad hoc works, and these can be planned for example attendance once /twice per week to deal with multiple requests or will be reactionary involving calling contractors to see who is on site and able to deal with a job. Examples are: • stain removal from carpets / chairs • waste removal • ad hoc accommodation/office cleans • clean and dry areas of water ingress • cleaning / sanitising areas affected by soiling from bodily fluids •One-off window cleaning • graffiti removal • chewing gum removal. Duration contract start date : 01/02/2027 12:00:00 AM Duration contract end date : 31/01/2030 11:59:59 PM Criteria definitions: Cost: 60 (Pricing Schedule) Quality: 40 (Quality questions)