Pre-Market Engagement: Automated Teller Machines (ATM) and Currency Services
Network Rail (NR) currently operates approximately 67 ATMs across its Managed Stations, which are managed through an existing third-party contractual arrangement. Network Rail is seeking market engagement in advance of procuring a new contract for the provision, operation and management of ATM and associated currency services. As the rail industry transitions towards Great British Railways (GBR), a number of Train Operating Companies (TOCs) have expressed an interest in participating in the future arrangement. The new contract will therefore be designed to support the onboarding of additional TOC-operated stations during its term, creating a more consistent approach to ATM services across the railway estate. The purpose of this Request for Information (RFI) is to engage with the supply market to: Identify suppliers capable of delivering ATM and currency services within a rail environment. Understand available technology, innovation and market capabilities. Explore commercial models, including revenue generation opportunities. Understand approaches to safety, sustainability, cyber security and resilience. Gather feedback on foreign currency services and other value-added solutions. Identify any additional services or concepts that could help shape the future specification. The successful supplier would be expected to provide a full end-to-end service including the installation, operation, maintenance, repair, replacement and removal of ATMs, together with opportunities for innovation, customer experience improvements and future estate growth. Please Note This notice is issued solely for pre-procurement market engagement and does not constitute a call for competition. Any future tender opportunity will be conducted via Network Rail's procurement platform, BravoNR. Participation in this RFI will not provide any advantage or disadvantage in any subsequent procurement process, and Network Rail will not be liable for any costs incurred in responding to this engagement.