United Utilities is seeking to establish a framework for the supply, storage, stock management, fulfilment and delivery of water efficiency devices and flow regulators. The framework will support United Utilities’ AMP8 and AMP9 water demand reduction commitments, including reductions in domestic Per Capita Consumption and non-household business demand. The requirement is divided into two lots: Lot 1 covers water efficiency devices, associated fulfilment services and a UU-branded customer water usage survey and ordering platform; Lot 2 covers flow regulators in agreed sizes, flow rates and specifications. Appointed supplier(s) must be able to provide compliant, reliable and scalable products and services that support planned programmes, customer campaigns, bulk orders and changes in operational demand. Suppliers must demonstrate product quality, regulatory compliance, supply chain resilience, accurate reporting, effective stock management and appropriate customer support. This includes relevant approvals and assurance evidence, secure handling of customer data where applicable, and the ability to respond flexibly as programme volumes and priorities evolve. The overall objective is to secure a robust, value-for-money supply arrangement that enables United Utilities to deliver water efficiency activity at scale, maintain continuity of supply, protect customer experience and contribute to measurable reductions in water consumption across the North West. – Lot nr.: LOT-0001 PRO005128-Goods-Framework-Water Saving Devices - Lot 1 Supply, storage, stock management, picking, packing, fulfilment and delivery of water efficiency devices such as flow regulators, water butts, shower regulators, tap inserts, showerheads, cistern devices, toilet leak detection strips and other approved or innovative water saving products. Duration contract start date : 23/12/2026 12:00:00 AM Duration contract end date : 23/12/2028 11:59:59 PM Criteria definitions: Quality: 30 (Technical) Cost: 70 (Commercial) – Lot nr.: LOT-0002 PRO005128-Goods-Framework-Water Saving Devices - Lot 2 Supply, storage, stock management, fulfilment and delivery of flow regulators in a range of sizes, flow rates and specifications suitable for UU programmes. Devices must meet all applicable regulatory, quality and testing requirements, including WRAS and Regulation 31 approval where required. Duration contract start date : 23/12/2026 12:00:00 AM Duration contract end date : 23/12/2028 11:59:59 PM Criteria definitions: Quality: 30 (Technical) Cost: 70 (Commercial)