The scope of the Framework Agreement: • A Software as a service (SaaS), cloud-based service for the Contracting Authority Information and Case Management solution, including: Initial implementation of the service(s); end-to-end managed service for the hosting, licencing, maintenance, development and support of the Contracting Authority's Information and Case Management service; • Additional features and potential future enhancements; • Any related Services deemed necessary to support the application over the life of the framework.