Contact Centre as a Service (CCaaS)
Deadline:N/A
Tender information
Bradford
Type
Contract award
Procedure
Direct award without prior publication
Ref. number
IC205
Estimated value
£300,000
Contact-Centre-as-a-Service (CCaaS) platform, specifically Amazon Connect, to facilitate inbound and outbound public sector telephony, interactive voice response (IVR) routing, and the secure storage of call recordings and transcripts.
Contact-Centre-as-a-Service (CCaaS) platform, specifically Amazon Connect, to facilitate inbound and outbound public sector telephony, interactive voice response (IVR) routing, and the secure storage of call recordings and transcripts.
Buyer
INCOMMUNITIES LIMITED
Contract award
Documents
Contract award
Buyer
INCOMMUNITIES LIMITED
Contract awarded
Important dates
3 Aug - Publication date
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