This Contract covers the provision of inspection, servicing, maintenance, repair and associated works for: • Domestic Mobility Lifts and Lifting Equipment, and • Passenger Lifts located within communal residential buildings across London & Quadrant’s property portfolio. These asset groups have distinct operational, technical and risk characteristics: • Mobility equipment supports individual residents, often within their own homes and frequently involving vulnerable users • Passenger lifts serve multiple residents and the wider public, typically operating in high-traffic communal environments where uptime and public safety are critical Contractors are required to deliver a service model that is proportionate, responsive and tailored to each asset type. Contractors shall service and maintain (non-exhaustive): A - Domestic Mobility Equipment • Slings, Bathing Equipment, Electric Beds, Hoists, Platform lifts, Stairlifts, Through Floor Lifts and other domestic lifting / accessibility equipment B - Passenger Lifts • Traction Lifts (geared and gearless), Hydraulic Lifts, Machine Room Less (MRL) Lifts, Firefighting/Fireman's Lifts and Goods Passenger Lifts These assets may vary in: • Age • Manufacturer • Technical Complexity • Usage intensity The Contract will be for an initial term of 3 years extendable at L&Q's sole option for a period of 2 years plus 1 year plus 1, giving a total of 7 years (the Term).