The Norwegian Customs would like, via the procurement, to enter into a contract with one or several tenderers who can provide stable, professional and quality good cleaning services at the agency ́s locations for the entire Norway. The locations vary in size, geographical location, use, cleaning needs and security level. Tenderers must, therefore, be able to combine uniform management and quality assurance with the necessary local adaptations. It is particularly important that the tenderer has sufficient manpower, available work management and good systems for absence, temporary staff use and follow-up of geographically spreading locations. The aim is that the cleaning shall maintain agreed quality levels over time, that deviations are discovered and corrected quickly, and that the service is carried out securely and with the lowest possible environmental impact within the framework of the contract.