The Norfolk and Suffolk Integrated Care Board is looking to commission the Neighbourhood Mental Health Services (Crisis Alternatives). This procurement is formed of two lots: Neighbourhood Mental Health partnership service - will provide the people of Norfolk and Suffolk with a network of physical locations for the purpose of accessing support for their psycho-social well-being. This will include the provision of peer support, one-to-one support, group sessions, outreach opportunities and digital options such as telephone support or online platforms where proposed. Neighbourhood Mental Health Outreach service - will identify admission prevention and discharge support opportunities at the earliest stage and work with the individual's mental healthcare provider to provide home and/or community-based support to prevent admission and support discharge.

Neighbourhood Mental Health partnership service

This notice is to inform providers of the release of documentation to initiate a competitive process to secure a Provider to deliver Lot 1 - Neighbourhood Mental Health partnership Service. The contract will commence on 1st July 2027 and and will continue for three (3) years with an option to extend for up to two (2) years. Further details of the services required are outlined within the procurement documentation. To express interest and participate in the Competitive Process, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome It is free to register on the Atamis portal and it can be accessed at any time of day providing you have a working internet connection. Should providers have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via: Support-health@Atamis.co.uk or phone number 0800 9956035. The helpdesk is open Monday - Friday between 08:00 - 18:00 The deadline for submissions is 12:00 (noon) 27th November 2026. If you have any questions, please send them through the message centre on the Atamis e-procurement portal. This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. Responses must be submitted through the Atamis e-Procurement Portal on the link provided in this notice prior to the stated deadline.

Outreach at Home and Community Outreach Service

This notice is to inform providers of the release of documentation to initiate a competitive process to secure a Provider to deliver Lot 2 - Outreach at Home and Community Outreach Service. The contract will commence on 1st July 2027 and and will continue for three (3) years with an option to extend for up to two (2) years. Further details of the services required are outlined within the procurement documentation. To express interest and participate in the Competitive Process, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome It is free to register on the Atamis portal and it can be accessed at any time of day providing you have a working internet connection. Should providers have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via: Support-health@Atamis.co.uk or phone number 0800 9956035. The helpdesk is open Monday - Friday between 08:00 - 18:00 The deadline for submissions is 12:00 (noon) 27th November 2026. If you have any questions, please send them through the message centre on the Atamis e-procurement portal. This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. Responses must be submitted through the Atamis e-Procurement Portal on the link provided in this notice prior to the stated deadline.